View review queue evaluations based on who it was last reviewed by.
First, navigate to your review queue and click on the + icon in the Filter by section.
Select Last reviewed by the menu and select the reviewer to filter on.
Another way to do this is by using the search bar, in the dropdown menu or through a search term.
Prior this this update, Entities could be accessed with the Alloy Entity Token via /entities/< Alloy-Entity-Token >. Now entities can also be accessed with an organization's own entity ID via /entities/<
Alloy now allows you to make workflow decisions based on a proprietary dataset or model. For example, your company may have its own fraud model based on your own device and location data that you would like to apply in a workflow. Custom models were previously supported but now clients can set up these models much more quickly and independently.
We now allow clients to configure a “Custom Model” service within an Alloy workflow in the following way:
To learn more about how to use custom models, please reference our support documentation.
Users can now use a Federal Employer Identification Number (FEIN) to trigger a sandbox value when executing a business evaluation in sandbox. To enable, go to Settings> Sandbox
New Webhooks Available for Evaluation Actions
In Alloy, a Webhook is a tool that allows the Alloy platform to create an outgoing request when something happens. Webhooks will alert external services when certain actions occur.
We have added two new webhooks that will be triggered when "Manually Run Evaluation" or "Manually Rerun Evaluation" is used in the dashboard.
Setup
Settings > Webhooks > + Webhook > What action should trigger this webhook?
Select "Notify on Creating an Evaluation Manually" and/or "Notify on Rerunning an Evaluation Manually"
For more information on Webhook setup, please visit our support page.
Webhooks Setup
Create Webhook
Manually Run Evaluation Response Code
Manually Rerun Evaluation Response Code
We have updated the Diligence panel to provide more contextual information on each of the fraud scores, making it easier to quickly assess the risk of each Entity. On the Diligence panel, third party fraud scores are now color-coded to reference each vendor’s best practice ranges. Green indicates low risk, orange is moderate risk and red is high risk.
When a user clicks the score, they will see more information about that specific fraud service and how they generate their score. This contextual information will give users clear insights to determine the next steps for each Entity.
We have made an update to Alloy's Diligence panel. Fraud scores for each service will now be shown as cards. Scores will be color coded green, orange, and pink to represent low, medium and high risk - making it easier for users to quickly review scores. These risk ranges are being pulled directly from the services themselves. Scores will be sorted from high risk to low risk.
Alloy's composite score has been deprecated. This score was a normalized average of all the scores shown in the fraud section but it's no longer supported and has been removed.
Permissions are now available to determine which users can see Social Security Numbers (SSN) within Alloy. Admins can restrict access to SSN for a given user role or specific agent.
There are three levels of access which can be configured within settings:
Configure Permissions
By default, all users have full SSN permission. Clients who wish to restrict access will need to update their user role and agent permissions accordingly.
Restricted Views
Please be aware that users with partial SNN or masked SSN permissions will have limited access to certain functionalities. For example, they will not have access to Evaluation Raw Response data.