AI is reshaping how consumers bank, from fraud detection and 24/7 virtual assistants to more personalized product recommendations and financial advice. While this creates new questions around transparency and trust, it also gives banks powerful tools to spot unusual behavior and better protect customers in real time. Speaking with Bankrate, Alloy Director of Enterprise Banking Sara Seguin explains that the best way to beat fraudsters at their own game is to ensure banks are equipped to use AI across their fraud prevention programs.
Sara Seguin, Director of Enterprise Banking at Alloy
Jan 21, 2026
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