We have made an update to Alloy's Diligence panel. Fraud scores for each service will now be shown as cards. Scores will be color coded green, orange, and pink to represent low, medium and high risk - making it easier for users to quickly review scores. These risk ranges are being pulled directly from the services themselves. Scores will be sorted from high risk to low risk.

Alloy's composite score has been deprecated. This score was a normalized average of all the scores shown in the fraud section but it's no longer supported and has been removed.

Permissions are now available to determine which users can see Social Security Numbers (SSN) within Alloy. Admins can restrict access to SSN for a given user role or specific agent.

There are three levels of access which can be configured within settings:

• View full SNN (123-45-6789)
• View last four digits of SSN (xxx-xx-6789)
• Mask full SSN (xxx-xx-xxxx)

Configure Permissions

By default, all users have full SSN permission. Clients who wish to restrict access will need to update their user role and agent permissions accordingly.

Restricted Views

Please be aware that users with partial SNN or masked SSN permissions will have limited access to certain functionalities. For example, they will not have access to Evaluation Raw Response data.

Alloy customers can now continuously monitor their customers for suspicious activity. To meet liability requirements, financial institutions must re-screen their entire client list every time a watch list is updated. Our new watch list monitoring workflow automates this by allowing clients to enroll their entities in continuous watch list monitoring during onboarding. By linking a recurring watch list workflow, Alloy will re-screen all enrolled entities every time a watch list is updated and create a new evaluation if there is a potential new hit.

Within the initial enrollment workflow, users must first associate the recurring watch list monitoring workflow.

Alloy creates a new evaluation every time there is a new hit on an updated watch list. These are housed on the entity profile page under the new Recurring tab.

In Evaluations, our new Watch List Matches panel allows analysts to clearly view all relevant information on any Entities that have received a hit from a watch list.

The panel shows all Entities that matched to a watch list, the reason, the source of the match and the confidence score.

From there, you can click on the source to expand the view and see more information on the match, allowing analysts to easily determine if this is a true match or a false positive.

The Manual Review modal for an Entity now displays the name of the Entity for contextual reference.

We've made it faster for our users to copy and paste matched data from an evaluation. Hover over the Name, Address, Email, Phone, Birth Date or SSN and copy to clipboard.

Quickly assign an existing role permission to a new agent upon creation.

You can always modify role permissions post creation by clicking into a specific agent as previously supported.

The Group Detail view has been updated to be consistent with that of the current Group Review view. The difference between the two views is the ability to take action and review when accessing a group through the Review Queue.

Before Group Detail View

After Group Detail View