You can now add more than one representative (business owners/ individuals associated with the business) when using "run evaluation" and "rerun evaluation" for a business evaluation.

Previous to this update, only the most recent PII entry was being shown in the header section of the Entity page. PII management improved so you can see all PII entries clearly.

In some cases an Entity should only have one PII entry (e.g., social security number, date of birth). In these cases the most recent PII entry is displayed but it is shown with an "!" icon to indicate there are additional entries. You can click the "!" icon and a window will appear showing all the entries for you to review.

In cases where multiple PII entries is logical (e.g., addresses, phone numbers), you will see the most recent entry displayed in the header. You can click "View All Addresses" or "View All Phones" to see a list of all previous entries.

View review queue evaluations based on who it was last reviewed by.

First, navigate to your review queue and click on the + icon in the Filter by section.

Select Last reviewed by the menu and select the reviewer to filter on.

Another way to do this is by using the search bar, in the dropdown menu or through a search term.

Prior this this update, Entities could be accessed with the Alloy Entity Token via /entities/< Alloy-Entity-Token >. Now entities can also be accessed with an organization's own entity ID via /entities/<

Alloy now allows you to make workflow decisions based on a proprietary dataset or model. For example, your company may have its own fraud model based on your own device and location data that you would like to apply in a workflow. Custom models were previously supported but now clients can set up these models much more quickly and independently.

We now allow clients to configure a “Custom Model” service within an Alloy workflow in the following way:

1. You host and configure an endpoint that Alloy will POST to during an evaluation with any service data that have been configured to run before the custom model
2. Your model returns a score to Alloy
3. You can configure decision thresholds based on that score in the Alloy dashboard

To learn more about how to use custom models, please reference our support documentation.

Users can now use a Federal Employer Identification Number (FEIN) to trigger a sandbox value when executing a business evaluation in sandbox. To enable, go to Settings> Sandbox

New Webhooks Available for Evaluation Actions

In Alloy, a Webhook is a tool that allows the Alloy platform to create an outgoing request when something happens. Webhooks will alert external services when certain actions occur.

We have added two new webhooks that will be triggered when "Manually Run Evaluation" or "Manually Rerun Evaluation" is used in the dashboard.

Setup

Settings > Webhooks > + Webhook > What action should trigger this webhook?

Select "Notify on Creating an Evaluation Manually" and/or "Notify on Rerunning an Evaluation Manually"

For more information on Webhook setup, please visit our support page.

Webhooks Setup

Create Webhook

Manually Run Evaluation Response Code

Manually Rerun Evaluation Response Code

We have updated the Diligence panel to provide more contextual information on each of the fraud scores, making it easier to quickly assess the risk of each Entity. On the Diligence panel, third party fraud scores are now color-coded to reference each vendor’s best practice ranges. Green indicates low risk, orange is moderate risk and red is high risk.

When a user clicks the score, they will see more information about that specific fraud service and how they generate their score. This contextual information will give users clear insights to determine the next steps for each Entity.