Chat with AI Analysis, get instant support from AskAlloy, use Session Risk Scores, and more. Catch up on everything we shipped in September.

The new Alloy Marketplace, custom attribute management, a redesigned application review experience, and more. Explore August’s updates in our latest recap.

Alloy's AI Assistant now has a dedicated landing page in the platform, making it easier to explore available use cases and identify where AI-powered automation can fit into your workflows.

Browse starting points across use cases like KYC and AML Investigations. Each page outlines what the AI Assistant can do, what it can automate, and how it can be customized to your workflows, with the option to request more information or a POC directly within the platform. 

The AI Assistant landing page is now available to Alloy clients from the main navigation menu or through a new dropdown option in the Journey editor’s Add Node button.

You can now create and manage the attributes that turn Partner Solution data into decision-ready values in your workflows.

You can now browse, create, and manage solution attributes from each integration page within the Partner Center. Attributes translate raw JSON from a partner solution's API response into clean, usable values you can reference in workflow rules. Until now, creating or changing them required Alloy involvement. This update puts that control in your hands.

With the Attribute Tool, you can:

• Leverage pre-built attributes from Alloy: Get started faster with a library of pre-built attributes for every partner integration, alongside your custom ones. Filter to see which are active in your workflows to make it simpler to audit and refine your decisioning logic.
• Build custom attributes: Create attributes tailored to your needs, validated as you go. Load a sample API response, test your selector, and confirm everything resolves before saving. Custom attributes stay private to your account.
• Transform complex data with JQ: Parse arrays, handle nested fields, and apply custom transformations with JQ expressions.
• Track every change: Each integration includes a changelog that records what changed, when, and by whom, including field-by-field before/after values.

To get started, go to the Partner Center  in your dashboard, select a solution, and open the new ‘Attributes’ tab. Admin roles have access by default, and permissions can be managed per role in Settings. You can find more details in this guide.

A more powerful (and auditable) AI Assistant, self-service login aggregations, faster Journeys, and more. Catch up on everything we shipped in July.

We've redesigned the sidebar to help your team navigate the Alloy platform more efficiently. The updated layout groups related actions together, introduces a clearer hierarchy, and improves readability in the collapsed state, making it easier to find what you need with fewer clicks.

What's new

• A clearer hierarchy: Related pages and tools are now grouped together, reducing the time spent searching across the platform.
• Improved readability: Clearer labels and organization make the collapsed navigation easier to scan without expanding the sidebar.
• Switch environments more easily: Move between environments directly from the sidebar with fewer clicks. 

If you'd like more time to adjust, you can switch back to the previous navigation from the new Beta Features tab in Settings. This option will be available until October 28, 2026.

Managing your team's performance and queue capacity just got a lot easier.

We're excited to introduce Workforce Analytics, your new tool for tracking agent and team performance directly within Alloy. Workforce Analytics gives Agent and Operations Managers visibility into team performance, queue volumes, and individual output, so you can make smarter staffing decisions and keep queue wait times down, without relying on manual reports.

With Workforce Analytics, you can:

• Measure agent performance: Track individual output to identify top performers and surface coaching and training opportunities across your team.
• Understand team capacity: Monitor overall review volumes and estimate team capacity to make more informed staffing decisions.
• Act on top KPIs: Access high-level insights with deep-links into specific sections so you can quickly get to the data that matters most.

Workforce Analytics is available for accounts utilizing Journeys and roles with the "Agent can view workforce analytics" permission enabled. To get started, navigate to the Analytics section in your Alloy dashboard.

From deeper Fraud Signal context to perpetual KYB and a more powerful AI Assistant, Q1 was a big quarter. See everything we shipped in our latest blog post.