Updated Feature

View Unevaluated Entities on the Entities Page

Clients can now view all entities that were evaluated, were processed through a portfolio evaluation, or were not evaluated but may have been passed on through the Events API or legacy Entities API (for example: if the entity was onboarded outside of your Alloy instance and/or there has been no associated activity that has since triggered an alert, that entity would be considered ‘unevaluated’). Previously, the Entities page only displayed entities that had undergone a real-time evaluation.

Additionally, for clients using portfolio workflows, the Entity Detail page now displays a list of portfolio evaluations that the entity has been shortlisted in. These updates enable Alloy to serve as the single source of truth, providing teams with complete visibility into all the entities in their portfolio and allows them to take action on these entities in the future (e.g. create an investigation on that entity).

NeuroID behavioral risk via Alloy SDK

NeuroID's behavioral risk service is now available via the Alloy web SDK for clients to use to prevent fraud. Clients can easily integrate it via the Alloy SDK in their account opening flow to track a user's behavior and send it to Alloy to be decisioned upon.

Please reference Alloy’s API docs or reach out to your CSM help on setup.

TruValidate device risk via Alloy SDK

Clients can now use the Alloy SDK to integrate TruValidate’s third party device risk to prevent fraud.

The Alloy SDK makes it easy for clients to integrate third party services without the need for extensive development effort. Please note, clients will still need to integrate separately to first party device risk (reverse proxy).

Please reference Alloy’s API docs or reach out to your CSM help on setup.

Onfido plug-in for SDK

The Alloy SDK now supports the Onfido flows for:

  • Facial Similarity reports (Photo, Photo Fully Auto, Motion and Video)
  • Proof of Address report
  • Identity Enhanced report
  • Document report


To get started, simply select "Onfido" as a plugin option in your workflow if you are already using the Alloy SDK. Dashboard setup instructions are here and API docs are here. Reach out to your CSM if you'd like to get it set up.

What-If Analysis enhancements

We’ve introduced a number of enhancements to What-If Analysis to support a wider range of use cases. What-If Analysis is a testing tool which allows clients to back-test changes to their policies within Alloy. Clients can:

  • Test changes such as removing or adding outcomes and output attributes
  • Select if they want to run a random sample size or a specific sample size
  • Select a sample size of up to 5000 evaluations
  • Select a date range for the evaluations they would like to back-test
  • Copy and paste in specific evaluation tokens they would like to back-test, filtering sample size by outcomes, tags and time-frame
  • Preview a list of the evaluations selected as part of the back-test
  • Generate test evaluations so they can visualize not only high level comparison results but really dive into each evaluation if needed.

To start using this capability, simply navigate to the Workflow editor and click the ‘Test’ button on the top right.

Customize SDK outcome screens

Clients can now customize the text that appears on the Alloy SDK flow outcome screens or choose to get rid of the screens altogether if they have their own splash page they'd like to show. This allows clients to ensure their step up verification matches their company’s desired tone and flow.

To get started, simply navigate to Settings > SDK > Customization section and edit the texts or check the box to remove screens altogether. Click 'Save customizations' to save your changes.

Sandbox profiles

Sandbox Personas live in a new page called "Sandbox Profiles" in the Settings menu and include the following enhancements:

  • Ability to name the profile
  • Add description of profile
  • Duplicate a profile
  • Associate with workflow

Journey Builder Validation

Clients using Journeys will now see a "Validate" button on the Journey builder, which counts the number of Journey configuration errors you have, and, when clicked, shows you those errors on the builder itself. If you have at least one error, certain options from the ellipses menu on both the Journey builder and the Journey versions page will be disabled. Once all errors are fixed, those options will be enabled.

Please note, also, that we are also now requiring some kind of reconciliation logic to be set up on all Journeys, even if you are only sending single-entity applications through at this time. This is to help “future proof” your Journeys, in case you start sending in applications with multiple entities in the future!

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