Assign user role upon agent creation
Quickly assign an existing role permission to a new agent upon creation.

You can always modify role permissions post creation by clicking into a specific agent as previously supported.

Quickly assign an existing role permission to a new agent upon creation.

You can always modify role permissions post creation by clicking into a specific agent as previously supported.

The Group Detail view has been updated to be consistent with that of the current Group Review view. The difference between the two views is the ability to take action and review when accessing a group through the Review Queue.
Before Group Detail View

After Group Detail View

Determine when core PII was used in the evaluation but not verified or unverified by a third party service. Previously, we only showed a default string that represented none were matched. Now, you’ll see each section split out within matched data.
Before

After
