Product Updates

Measure impact of transaction monitoring rules before going live with new What-If feature

New What-If functionality is available for Transaction Monitoring.

The What-If feature allows you to review the impact of any rule or scenario before pushing it out to production and alerting your customers. Try out different scenarios and thresholds, understand which entities would be triggered with the updated logic, and minimize false positives by only capturing the activity you're concerned about.

If you’d like to try or learn more about the What-If feature for Transaction Monitoring, reach out to your CSM or [email protected].

Use Journeys for document verification step ups

For clients using Journeys, Alloy will now handle the transition and state management of an Entity between workflows and document verification step ups for you.

Read more about Journeys on our blog. If you’d like to try Journeys, reach out to your CSM or [email protected] to learn more.

Decision on shared identity elements

Alloy is now offering the ability to decision off of identity elements (like SSN, phone number, email, etc.) when they are seen across multiple entities. This is an important step Alloy is taking to proactively prevent fraud. An example scenario would be detecting entities that share a SSN or phone number, then taking subsequent actions—such as tagging it informationally, running additional services, or determining an outcome.

For full details on how to use this new feature, see our support article.

Dashboard webhooks now do exponential backoff retries

Dashboard webhooks now all do exponential backoff retries. Prior to this, some webhooks did not do this. The following webhooks now also allow for retry:

  • Manually Review an Entity
  • Manually Review an Group
  • Create new notes for Entities, Evaluations, Reviews, and Documents

Alloy now has consistency across all our webhooks.

Outcomes can now be deleted

Previously Outcomes (e.g., Approved, Denied, Manual Review) could not be deleted once they were created. Once an Outcome is deleted, it will be removed from the outcomes dropdown on the following pages:

  • Evaluations
  • Entity
  • Workflow Editor
  • Review Queue
  • Review Reason when manually reviewing an entity

To delete an Outcome, go to Settings > Outcomes and click the trash can symbol next to the Outcome you would like to delete.

If an Entity had previously been assigned a deleted Outcome, nothing will change for that Entity. The deleted Outcome will still be reflected for that Entity.

Permissions will be set so that any agent that can create Outcomes can also delete them.

Create new outcome
Delete outcome

Filter by partner ID now available

Partner banks can now filter by "Partner ID" within the Evaluation view and Review Queues in the dashboard.

Alloy now accepts an identifiers.external_partner_id field in the API that we associate with Partner Customers. Partner Customers can filter by Partner ID on the Review Queue, Evaluations page, and Entity page by clicking on the "+" icon on the filter list. This is our recommended best practice for all partners.

Filter by partner ID image
JSON image

New What-If user permission now available

Admins can now set a permission to allow users to run What-If Analysis but not save changes. To set this permission, go to Setting > Roles.

What If Permission


To learn more about the What-If Analysis feature, view our documentation here.

2 new string comparisons: "Contains" and "Does not contain"

2 new string comparisons now available: "Contains" and "Does not contain".

Prior to this we supported the following comparisons for strings:

  • equals
  • not equals
  • regex match
  • regex no match

"Contains" and "does not contain" are now available in this dropdown list. They are case insensitive.

Back