Product Updates

Alloy’s SAR filing + FinCEN integration now supports continuing reports & validation of required fields

Alloy's FinCEN integration now supports the full SAR lifecycle - initial, amended, and continuing reports! With the addition of continuing reports, clients can report when an entity continues to conduct activity in the 90 days since the last successful report submission. Field level validations help agents provide all of the required information to submit to FinCEN, reducing the chance of a report being rejects and helping agents spend less time updating and re-submitting reports.

Please reach out to your CSM or [email protected] if you'd like to be set up with this feature.

Socure Device Risk via SDK

Configuring front end integrations for device tracking is hard but with the same singular SDK integration, clients now have access to document verification, phone centric verification, and device risk. Please reference Alloy’s API docs or reach out to your CSM help on setup.

SumSub plug-in for Alloy SDK

The Alloy SDK now supports the SumSub document flow.

To get started, simply select "SumSub" as a plugin option in your workflow if you are already using the Alloy SDK. Dashboard setup instructions are here and API docs are here. Reach out to your CSM if you'd like to get it set up.

Self Serve Journeys Batch Testing

Clients using Journeys can now upload and test batch files directly within the Alloy dashboard. The file will be checked for any formatting or validation errors prior to running the test, and once complete, you’ll be able to view the results in the dashboard. This functionality is applicable for KYC and KYB use cases, including applications with multiple entities.

To get started, go to the Journeys page and click the vertical ellipses on the right of your chosen draft Journey, and select ‘Run Test’ which will open the Testing Suite.

Once you’ve selected the environment you want to run your test in (Sandbox or Production), you’ll be prompted to upload your data.

You can either upload a file from your computer (or download our template) or manually input your data into the table. Our validation tool will test if the batch file you have prepared for upload is in the correct format and surface any errors for you to resolve before running the test.

Once your data has been successfully uploaded, click ‘Run Test’. You’ll receive a confirmation within the dashboard once all applications have been created and you’ll be able to click ‘View Results’ to view all the applications that were a part of the batch file.

Once you click ‘View Results’, you’ll be directed to the Application Queue page and the search will automatically filter for the batch token that was applied to your batch test. The applications within the view will only include the applications that were a part of the batch file you uploaded. You can then click the ‘Export CSV’ button on the top right to download a report of these applications and their details.


Please note that clients can also run batches via API by using this endpoint. Please see our API Reference for more details.

Journey nodes and outcome badge re-design

Parts of the Alloy Dashboard have received a UI refresh. You’ll notice a change with the look of Journey Nodes and Outcome badges. There are no functional changes with this release.

Journey nodes and outcome badge re-design

Journeys Reporting and Analytics

Clients using Journeys can now utilize the new Reporting and Analytics page directly within the Alloy dashboard to better measure and optimize their policy performance over time.

If you are already using Journeys, you’ll see that your homepage is now the Reporting and Analytics page. You will be able to view the following charts to derive insights:

  • Auto-decisioned Application Status: view the number of applications which are auto-approved, denied or sent to manual review in both an aggregate and over time view

  • Final Application Status: view a breakdown of final status for completed applications

  • Open Application Status: view a breakdown in the status of open applications

  • Reviewed Application Status: view the final status of applications that required a review within a Journey

  • Data Sources: view a breakdown in data source usage used within a Journey

To obtain a more granular look at the data, you will also be able to filter for specific Journeys (‘Journey name’), Versions, Date ranges (‘Created at time frame’, ‘Updated at time frame’), Archived status, Environment, Assignee, Tags, Reason codes, Outcome reasons, Data Sources, and Fraud Scores. Applying the filter criteria at the top will automatically refresh the graphs and display data that meets your applied criteria. After applying the filter criteria, you can click ‘View Application’ on the top right to view applications that meet the applied criteria within the Application Queue. These results can also be exported by clicking the ‘Export CSV’ button on the top right.

Please note, agents have been automatically permissioned to view the Analytics dashboard. To restrict access, navigate to Settings and uncheck ‘Agents can view the analytics dashboard’ permission for all role types.


Journey viewing permissions

Clients using Journeys can now assign permissions to determine which Roles can view select Journeys, enabling clients to maintain separate access for their agents based on their organizational structure and business needs.

To get started, navigate to Settings > Roles. To enable access to all Journeys for a given Role, from the Roles section, check the top-level option ‘Journeys’. This means this role will have access to all non-archived Journeys (including draft versions) in the account, in addition to all Applications, Workflows, Evaluations, Reviews, and Entities associated with those Journeys. To restrict access to specific Journeys, choose the Journeys in the drop down – this will allow the user to have access to all Applications, Workflows, Evaluations, Entities, and Reviews that are associated with the Journey(s) selected there. To restrict access to Journeys altogether, deselect the top-level ‘Journeys’ option.

Note: these permissions will not override access for users who have access to ‘All workflows’ in Settings > Workflows.

Addition of Tradelines, Equifax Credit Data and TransUnion Credit Data in Credit Panel

Clients using the credit panel will now see a broader set of credit report and tradeline data from the credit bureaus in the US, enabling them to conduct holistic and robust credit reviews. Previously, the credit panel only surfaced data from Experian.

The following data sources will now be surfaced in the credit panel:

Equifax

  • Consumer credit data
  • Business credit data
  • Tradelines for Equifax consumer and business credit

Experian

  • Tradelines for consumer credit (Experian consumer credit and Experian Netconnect)

Transunion

  • Consumer credit
  • Tradelines for consumer credit

View and Create Published Attributes Values in the Entity view

Clients using Published Attributes can now view and edit (which includes creating new values) Published Attributes values, allowing for more holistic and flexible decisioning. ‘Published Attributes are custom entity-level attributes that you can define and use in your decisioning throughout the customer lifecycle.

Published attributes can be viewed and edited directly in the Entity view or Entity Side Panel. You can view the most recent 5 values. Please note: in order to create a new Published Attributes value, users must be appropriately permissioned (Settings > Roles > Published Attributes)/

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