Content Library

2 min read 
Is fraud just another cost of doing business?
Many executives write off fraud as just another cost of operating their financial institution (FI). Fraud is, beyond a doubt, a “cost” all FIs must factor into revenue projections, but is it an inevitable cost that a financial services business must accept and account for—similar to office leases or employee salaries? Or is it something that financial services can actually strive to minimize—and even eliminate?
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Article
7 min read 
Framing fintech: chatting with fintech founder & investor, Aaron Frank, pt 2
Framing Fintech is a blog series where our GM of Fintech, Charley Ma, interviews leaders in the industry. In part two of Charley Ma's conversation with Aaron Frank, Aaron unpacks the key customer lifecycle events for credit cards, areas where credit card companies get it wrong, and types of fraud that credit card companies should be looking out for.
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Article
5 min read 
Why your KYB is only as good as your KYC
While much of the digital KYC (or know-your-customer) process can be automated today, its business counterpart—KYB, or “know your business”—still requires significant manual work for most financial institutions (FIs). We’re here to unpack the delicate relationship between KYC and KYB. A smooth KYC process can keep your team’s KYB workload manageable at scale, even when onboarding businesses of different types and sizes.
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