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Risky Business: How a 165-year-old bank stays ahead of modern fraud risk
Jessica Dennis, the head of bank risk and operations at First National Bank of Omaha (FNBO), talked to Alloy about how she manages risk and helps the bank grow.
Over the years, FNBO has grown to more than 4,500 employees with locations in eight states and over $31 billion in assets. In our interview, Dennis shares how the bank evaluates various types of risk today as it makes decisions across every facet of the organization, including as they design new products or launch new campaigns.
She also describes the important role data plays in helping the storied bank evolve to address new risks and highlights the way that Alloy has helped FNBO bring data sources together to give them clear, actionable information that they can use to protect their customers. "Alloy has helped us understand fraud and how to mitigate it and even think about being customer-led in a way we weren't before.”