Product Updates

AI Analysis: length & format customization

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Tailor AI Analysis outputs to how your team likes to review. Choose a short, medium, or long length and present outputs as quick bullets or written paragraphs. The selected settings will apply across all Journeys, Evaluations, and Roles in your account. 

Available to all clients using AI Analysis.

Release round-up: September 2026

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Chat with AI Analysis, get instant support from AskAlloy, use Session Risk Scores, and more. Catch up on everything we shipped in September.

Introducing Undo/Redo in the Workflow Editor

 

New undo/redo functionality in the Workflow Editor makes it easier to experiment, iterate, and fix mistakes when you're building or updating your policies.

With Undo/Redo, you'll be able to:

  • Reverse a change instantly, without rebuilding logic from scratch
  • Move back and forth through your full edit history for the current session
  • See exactly what changed, with the affected node or logic automatically highlighted
  • Experiment with new rules and thresholds more confidently, knowing any mistake is reversible
  • Use familiar keyboard shortcuts — Cmd/Ctrl+Z to undo, Cmd/Ctrl+Shift+Z to redo

You'll see the new Undo/Redo buttons directly in the Workflow Editor toolbar. 

AI Analysis: ask questions and share feedback via chat

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Understand the reasoning behind any AI Analysis output and help shape how it improves. Reviewers can now ask follow-up questions about an AI Analysis output, such as which factors contributed to a score or how an outcome was determined, or choose from suggested questions generated for that specific output. It works like an assistant built into the review screen, a powerful unlock for analysts who want to dig deeper into a decision without leaving the page.

Built-in feedback controls also let reviewers mark an output as helpful or unhelpful and add specific comments, giving Alloy direct insight into how to refine output quality.

Open any AI Analysis to start a conversation or leave feedback. Available to all clients using AI Analysis

A Faster Way to Get Support

We’re excited to introduce our new, AI-powered support experience that makes it easier to get the help you need when you need it. 

With the new chat experience, you’ll be able to:

  • Get faster answers to common questions
  • Find relevant guidance without digging through documentation
  • Get help at any time, not just during support hours
  • Still connect with our Support team when you need help with something more complex
  • Return to the chat widget in the dashboard to see all replies and updates

You’ll see the new widget appear directly in the Alloy dashboard, the Alloy login screen, and our Help Center. As always, you can still reach our support team at [email protected]

Release round-up: August 2026

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The new Alloy Marketplace, custom attribute management, a redesigned application review experience, and more. Explore August’s updates in our latest recap.

Updated Workflow Types: a clearer way to classify your Alloy Workflows

Every workflow you build in Alloy now carries a clear, canonical use case — what it's evaluating, and why — replacing the old, looser workflow types.

What's changing?

  • When you create a workflow, you'll choose from a defined set of use cases — like Account Opening, Credit Underwriting, Transaction Monitoring, and Ongoing Event Monitoring — along with the entity type and scope it applies to.
  • The new classification shows up everywhere a workflow appears: evaluation and alert queues, your workflow list, journey graphs, and the review experience.
  • SDK usage is now indicated with a simple icon instead of a separate "Step Up" workflow type.

Why?

A clear, structured answer to "what is this workflow for" powers more accurate insights, tailored review experiences, and smarter benchmarking across everything downstream.

What this means for you

If you're managing existing workflows, there's nothing you need to do. We're migrating every existing workflow into the new taxonomy automatically, based on how it's configured today, and your existing integrations will keep working exactly as they do now. You'll simply start seeing clearer, more consistent labeling across the dashboard.

For new workflows, you'll notice the creation flow asks a few more targeted questions upfront, designed to make your setup faster and less ambiguous.

For the full breakdown of the new Workflow types, see our documentation here.

Introducing the new Application Review Experience — Now in Beta

We've rebuilt the way you review applications — its designed to focus on speed, cleaner better organized data, and designed around how your team actually works. Your feedback during beta directly shapes what we build next.

What's new:

  • More Flexible and Customizable Application Queue
  • New Application overview page and dedicated Activity trail per application
  • Cleaner evaluation views with better context at a glance
  • New navigation between Applications and Evaluations
  • Clearer Review Indicators
  • Dedicated Entity Documents Area

This is beta and opt-in — your current experience stays exactly as it is. Try the new one, share what you think, and switch back at any time. More improvements are on the way.

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