Employee spotlight: Hayman Chan

Hayman Chan has been at Alloy for over two years as a Senior Solutions Architect. 

At Alloy, the Solutions Architecture team is part of the broader Technical Solutions department, which also encompasses Solutions Engineering (pre-sales) and various post-sales teams, including Implementation Management, Technical Account Management, and Technical Support. 

After Alloy signs a deal, the Solutions Architects work together with Implementation Managers to understand client needs and propose technical architectures that demonstrate creative technical solutions to those needs. Solutions Architects at Alloy are the technical subject matter experts that clients rely on to set up the Alloy platform and enable them to go live. 

We caught up with Hayman to learn more about his role and experience working at Alloy. 

Tell me a bit about yourself.

I’m originally from Hong Kong, did my undergrad in Boston, and got my start professionally in San Francisco. I’ve been at Alloy for just over two years now. Before that, I spent about five years working in the machine learning space before stepping into fraud and AML. One thing that’s always been important to me is working in a flexible space — not being confined to just one area. Alloy meets that need by acting as an orchestrator for numerous data services, which keeps things dynamic and interesting.

Tell me about a day in the life of a Solutions Architect.

A significant part of my role involves scoping out client requirements and determining how Alloy’s architecture can support their needs. In many cases, Alloy acts as the bridge between clients and data vendors—sometimes in ways that wouldn’t have happened otherwise. 

When we have team on-sites, where all the remote folks come into town, it’s always a good time. We get to nerd out over product gaps, workarounds, and new features during our weekly syncs. And, of course, there’s the daily standup to align on priorities.

What about Alloy motivates you?

I love learning about new vendors — what they offer and how they structure their API to create a better user experience. Architecturally, that’s fascinating to me.

At Alloy, I felt like I was able to make an impact from the beginning. I’m really proud of the Retool apps I’ve built. Hearing feedback, seeing my coworkers use them, and knowing they’re helping the team be more efficient definitely motivates me to keep improving them.

What are a couple of things you’re really proud of that you’ve accomplished at Alloy?

One thing I’m especially proud of is building out internal tools to fill some key product gaps— I created solutions that made things smoother not just for me, but for the team overall. I’ve also become a bit of a go-to person for certain data services, which has been rewarding. And onboarding EU clients like IG Group has been a big milestone. It’s been exciting to be seen as essential to those rollouts — though I’ll admit, that can be both a compliment and a bit of pressure!

What are you looking forward to this year?

A few things! I’m focused on improving documentation for the team and building better tools to streamline our day-to-day operations. I’m also looking forward to taking on more ownership and involvement in our data engineering pipelines. 

And, of course, I can’t forget the company retreat. This summer, it was in New Jersey. The entire company gathered together to connect in person, catching up with remote employees, playing field games, singing karaoke, and doing other team-building activities — it’s always a highlight!