The backlog that never shrinks

About the session

To keep pace with rising alert and application volume, many risk and compliance teams have only one lever: add people. But hiring never quite catches up. The result is a manual review backlog that never shrinks, senior investigators buried in routine cases, and operational capacity capped by how quickly you can hire, train, and retain. Meanwhile fraud keeps evolving, and the cost of every missed or slow decision keeps climbing.

Adding headcount stopped scaling a long time ago. That is why leading institutions are turning to AI agents to break the link between alert volume and operational cost. Done well, AI clears backlogs, speeds up case completion, applies policy consistently across every investigator, and frees senior talent for the complex, judgment-based work that actually needs a human. The efficiency gains are real, but the bigger story is growth: the ability to approve more customers, stop bad actors, and scale without a proportional rise in cost.

Join Alloy for a practical discussion on how financial institutions are putting AI to work in risk and compliance operations. We will explore:

• Where AI agents deliver the fastest, most measurable wins across manual review processes like AML investigations and KYC/KYB review
• How to keep humans in the loop on high-stakes decisions while automating the routine work
• How to turn low-value manual hours into high-value, judgment-based work at scale
• The metrics that matter to leadership: case throughput, cost per investigation, backlog reduction, and time-to-decision