Onboarding

Approve more good customers with data that goes deeper

Alloy orchestrates 270+ data solutions into a single view, giving you holistic coverage and the precision to approve more good customers across any market.

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AI-Powered Onboarding

Reimagine KYB and KYC onboarding with agentic AI

Alloy's AI Assistant automates routine processes like fraud investigation, Know Your Business (KYB), Know Your Customer (KYC), and Anti-Money Laundering (AML). Embedded natively in the same decisioning engine that powers your workflows, it amplifies your team’s judgment and speed by taking on any task with a standard operating procedure.

TRUSTED BY 800+ FINANCIAL ORGANIZATIONS

A good decision that results in millions (and millions) more

  • Case Study

    Brex automates 80% of new account openings

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  • Case Study

    Jovia Financial decreases daily fraud volume by 35% with Alloy

    Read more

  • Case Study

    For every dollar spent on Alloy, Consumers saves 5x in fraud losses

    Read more

Platform

Simplified controls built for complex risk decisions

Data orchestration

The industry's broadest network of third-party data sources

Approve legitimate applicants faster by running multiple data solutions simultaneously. Alloy gives you more ways to confirm a customer's identity using our open, vendor-neutral orchestration platform.

Configurable controls

Less dev, more control

Seamlessly translate your policies into configurable verification workflows that incorporate your chosen data solutions, with parameters and rules you can adjust at any time. Test or transition between vendors without re-architecting systems or unwinding technical debt.

Agentic AI

Autonomous compliance

Alloy's AI Assistant independently verifies documents, resolves watchlist hits, and performs KYB research grounded in your policy logic. Every step is traceable and fully documented for compliance.

Machine learning

Fraud models that improve with every decision

Alloy's predictive Fraud Signal model continuously analyzes patterns across your applicant population with dynamic risk scores that change over time. Fraud Attack Radar adds a portfolio-level view, flagging coordinated fraud attacks at account origination before they can scale.

Step up verification

Dynamic step-up orchestration

Route higher-risk applicants to an automated step-up verification flow that collects additional information like a driver's license or biometric check. Low-risk applicants move through passive verification with no added friction. Both experiences run through the Alloy SDK, so you can calibrate exactly when and how each path triggers.

How it works

Everything you need to onboard with confidence

  • 1. Configure your workflow

    Set up your data sources, rules, and risk thresholds. Alloy does the rest by aggregating and enriching signals from your chosen sources in real time to build a complete view of identity across channels.

  • 2. Test before you launch

    Choose from A/B testing, backtesting, and shadow testing to validate new policies before pushing them to production. Powerful analytics and visualizations surface patterns in your data so you can continuously sharpen your decisioning logic.

  • 3. Go live with automation

    When case reviews that used to take 20 minutes take seconds, your team can stop working through the queue and start overseeing it. Submit decisions and trigger follow-up tasks without leaving your workflow.

  • 4. Optimize over time

    As more decisions run through your workflows, new patterns emerge in your data. Alloy's team helps you act on those insights and refine your rules as risk evolves. With experience serving more than 800 financial organizations, we work with you to keep your fraud and compliance processes current in an ever-changing regulatory landscape.

For your industry

Onboarding experiences as diverse as your customers

Alloy lets you tailor verification workflows for each customer type, so you have full risk coverage no matter who's applying.

Consumer

Individual account opening

Without Alloy

A single KYC provider means low match rates for applicants, high manual review rates, and fraud that still gets through.

With Alloy

Multiple KYC data sources run simultaneously, so even new customers with thin-files can be approved with confidence, and push more expensive or higher friction verification down the funnel, triggering only where it's warranted.

Small Business

Small business account opening

Without Alloy

Consumer tools can't handle business verification, but full commercial workflows are too heavy. Teams default to manual review or turn away customers they should be approving.

With Alloy

Verification depth scales to the business structure, from sole proprietors to LLCs, so you can onboard efficiently and stay compliant.

Commercial

Commercial client onboarding

Without Alloy

Verifying business entities and beneficial owners means back-and-forth document requests. Cases that should take hours take weeks.

With Alloy

One API call triggers AML, KYB, and KYC checks for the entity and its Ultimate Beneficial Owners.

Merchant

Merchant onboarding

Without Alloy

Business registration, ownership, and payment risk checks live in separate systems that don't talk to each other, leaving gaps for fraudulent merchants to slip through.

With Alloy

Business identity, UBO checks, and payment fraud signals come together in one orchestrated workflow.

Onboarding is just the beginning

Alloy continuously monitors risk after onboarding, supporting growth across the full customer lifecycle.

Explore fraud solutions
  • Perpetual KYC

    Alloy keeps monitoring after day one, with continuous sanctions/PEP screening, behavior and device signal checks, and full auditability. The experience for low‑risk customers stays frictionless.

  • Perpetual KYB

    Ongoing KYB keeps risk scores current long after onboarding. Monitor registry and ownership changes, rescan entities for sanctions and adverse media, and tie shifts to payment and merchant‑risk signals. When profiles drift or fraud signals spike, Alloy auto‑triggers rechecks.

  • Full-lifecycle fraud prevention

    Alloy's AI-powered platform helps financial institutions and fintechs prevent fraud across the entire customer lifecycle, without slowing down legitimate customers.

Resources

Dive deeper into onboarding

  • Case Study

    Launch Credit Union triples growth with Clutch and Alloy

    Read more

  • Article

    Alloy introduces actionable AI tool, Fraud Attack Radar

    Read more

FAQs

  • What is Alloy’s onboarding solution?

    Alloy's customer and business onboarding software unifies identity verification, fraud prevention, and compliance automation in a single platform. Through KYC/KYB onboarding automation, financial organizations can apply consistent, risk-based checks across digital, branch, and call center channels. Alloy complements — and often partners with — popular digital onboarding platforms like MANTL, nCino, and Narmi, for seamless and secure experiences both customers and financial organizations approve of. With Alloy, the same identity and risk intelligence that powers onboarding continues into ongoing monitoring. Our Actionable AI includes proprietary machine learning models like Fraud Signal, which continuously refines risk scores across your applicant population, and Fraud Attack Radar, which detects coordinated fraud attacks at account opening before they can scale.

  • What checks does Alloy run during the KYC onboarding process?

    Alloy runs a configurable set of checks depending on the applicant's risk level and organization's risk tolerance. Standard Customer Identification Program (CIP) requirements cover the basics, collecting and validating customer information such as name, date of birth, and address against authoritative data sources, and real-time watchlist screening for sanctions and politically exposed persons (PEPs). Customer due diligence (CDD) applies to all onboarding customers and establishes the nature and purpose of the business relationship. Where anti-money laundering violations and other financial crime risk is elevated, Alloy escalates to enhanced due diligence (EDD) for a deeper level of scrutiny. In addition to compliance checks, Alloy runs fraud-specific signals including device intelligence, behavioral data, and ML-based identity risk scoring. Every check happens within a single workflow, with all customer data fully documented to meet regulatory requirements and support compliance reporting.

  • How does Alloy support business onboarding and KYB?

    Alloy provides a full KYB solution that streamlines business verification at account opening. We verify business entities and beneficial owners in real-time against authoritative sources such as business registries, watchlists, and ownership databases. This enables us to establish a clear picture of the business relationship while running KYB alongside KYC compliance, AML, and fraud checks in a single workflow. This enables financial organizations to onboard small businesses and commercial clients efficiently while staying on top of regulatory requirements. And because business structures change, Alloy's perpetual KYB (pKYB) keeps monitoring after day one, tracking registry and ownership changes, rescanning for sanctions and adverse media, and triggering rechecks automatically when risk signals shift.

  • Does Alloy support omnichannel customer onboarding?

    Yes. Alloy delivers a consistent onboarding experience across branch, mobile, online, and call center channels, with risk checks tailored by product type. We enable financial organizations to modernize and unify the experience across channels and enable the same level of robust decisioning for in-person applications as for digital. We also ensure all customers are held to the same standard, and we reduce abandonment rates by providing consistent experiences. With Alloy, you can extend the same level of fraud controls to all of your channels to prevent exploitable gaps. Because Alloy maintains a unified identity profile across every channel, risk signals from one touchpoint follow the applicant to the next, keeping you protected from common fraud types, including identity fraud.

  • How do I reduce manual reviews in KYC onboarding?

    Start by testing and layering new data sources. Richer signals mean fewer gaps that push applicants into review in the first place. Then calibrate your controls to your unique risk tolerance, so that only applicants who genuinely warrant closer scrutiny end up in the queue. Alloy lets you do both in a single platform, with the flexibility to adjust your risk assessment thresholds as your applicant population evolves. And because regulatory compliance doesn't stop at account opening, Alloy's continuous monitoring keeps working after onboarding so your team isn't starting from scratch every time a customer's circumstances change.

See how it works

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