Tackling fraud in new and existing customers

Our expert panel discussed how UK fintechs & banks can use the right tools to minimize costs and reduce customer friction at onboarding and throughout the customer lifecycle.

Recorded on May 31, 2023

As identity fraud and financial crime remain on the rise, fintechs and banks must be ready to mitigate risk while providing an exceptional experience for customers. With 70% of financial institutions reporting losing over £400K to fraud in 2022, there's no doubt that fraud and identity leaders should consider using dynamic identity and risk decisioning for smarter onboarding and perpetual KYC.

Join our panel of fraud and identity experts from Alloy, TransUnion, ComplyAdvantage, and Ekata, a Mastercard company, to discuss the following:

  • The most prominent fraud types experienced by financial institutions in the EU, UK, and US in 2022

  • Using enriched data to support better Standard Due Diligence (SDD) and Enhanced Due Diligence (EDD)

  • Commercial benefits from using smarter compliance and financial crime controls whilst maximizing conversion

  • The most concerning fraud and identity threats on the horizon

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Edwina Johnson
Head of Global, Alloy

Edwina has helped Alloy grow and scale its operations since joining in 2017 initially as COO, and today oversees the company’s global operations in EMEA and beyond from Alloy’s London office. Prior to joining Alloy, Edwina led the financial services accelerator Startupbootcamp and co-founded an Ad Tech startup. Recognized by Innovate Finance in 2022 as a Women in Fintech Powerlist honoree, Edwina was an active member of NYC Fintech Women and now supports diversifying the tech industry through her work as an Ada Ventures angel investor.


Shelby Archer
Senior Manager of Financial Services at Ekata, a Mastercard company

Shelby Archer is a Senior Manager of Financial Services at Ekata, a Mastercard company. Shelby partners with banks, fintechs, and lending institutions by helping them leverage data to build and streamline processes, while mitigating risk. Shelby is passionate about helping financial institutions remove barriers and increase access for underbanked individuals, while supporting revenue growth and fraud reduction.


Ian Megale
Strategic Partnership Manager, Global Fraud Services, TransUnion

lan Megale serves as a Partnership Manager for Global Fraud Services at TransUnion and specializes in fostering collaborative relationships with partners across numerous industries to combat digital fraud. lan came to TransUnion in 2018 as a part of the acquisition of iovation, the leader in device identity and reputation. Since then, lan has continued to hone his expertise in identifying and addressing emerging threats using cutting-edge technology. Ian is committed to sharing insights and a fresh perspective on digital fraud trends and predictions, contributing to the development of more effective, secure, and user-friendly strategies in the ever-evolving world of digital interactions, risk management, and emerging technologies.


Alia Mahmud
Regulatory Affairs Practice Lead, ComplyAdvantage

Alia is a qualified risk and compliance professional with over a decades’ experience working with global financial institutions and Fintechs advising on legal, risk and compliance processes to deliver cross business innovative control solutions.

Completing her undergraduate in Law from the London School of Economics and Legal Practice Course followed by a Masters of Law from BPP University, she started her career in criminal law as a trainee solicitor. With a mission to proactively disrupt organised crime and help reduce the myriad of financial crimes taking place, she transitioned to a career in financial crime and regulatory compliance at HSBC, Qatar National Bank, OakNorth, Revolut and Algbra, to be at the frontline in combating financial crime risks and safeguarding organisations and communities from being used and abused by criminal organisations.

As part of Global Regulatory Affairs team at ComplyAdvantage, Alia supports product, marketing and commercial teams with building world leading financial crime detection tools and is the ‘voice of the customer’ as Customer in Residence.